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Management Success

Over the last several years, management has taken on many new and complex dimensions. Advancing technology, changing values and increasing competition have created new and exciting possibilities for every company. The challenge facing management today is developing and organization that can achieve tomorrow's goals while continuing to meet the daily challenges of today's changing business environment. To balance these organizational and economic demands a manager needs a systematic, results-oriented approach to organizing, managing and motivating their people.

Today's management requires the skills to manage people to a higher level of productivity and successful outcomes. Every company and organization is forced to accomplish more with less in this global environment. Effective managers are a key ingredient for increased profitability and growth for organizations.

The Process
The Management Mastery process is designed to help managers develop the skills needed to do more with less and be able to aggressively accomplish organizational and personal goals and objectives. As a result of this process, managers understand why and how they can be essential to achieving organizational goals. This process makes management not only possible, but eminently profitable.

The Results are Measurable:
Cohesive, Energized Teams
Reduced Turnover
Improved Organizational Profits
Developed and Sustained Corporate Values
Professional Expectations Accomplished
Increased Market Share

"Effective managers are a key ingredient for increased profitability and organizational growth."

Workshop Syllabus

Length: 10 weeks, 2 hours/week

Week 1

• Kickoff
• Pre-Workshop Evaluation

Week 2

• Introduction
  - The Changing Managerial Role
  - Motivation: The Problem and the Solution
  - Organizational Development
• The Manager as a Leader
  - A Concept of Leadership
  - Authority and Power
  - Leader and Follower
  - Managerial Types

Week 3

• Goal Setting for Success
  - Criteria for Personal Goal Setting
  - Different Types of Goals
  - Short-Range Goals
  - Long-Range Goals
  - Tangible and Intangible Goals
• Your Action Plan
  - Rank Order of Values
  - The Interdependence of Goals
  - Rewards
  - Obstacles and Barriers
  - Solutions and Action Steps
  - Target Dates

Week 4

• Confidence
  - Confidence Inhibitors
  - Overcoming Fear
  - Confidence and Individuality
• Work Environment and Motivation
  - Human Needs
  - Using Motivation at Work
  - The Power of Attitude Motivation

Week 5

• Transactional Analysis For Managers Part I
  - Ego States
  - On Developing
  - Affirmations
• Transactional Analysis For Managers Part II
  - Life Positions
  - Transactions
  - Strokes
  - T.A. and Management

Week 6

• Decision Making
  - Courage and Decision
  - Emotions and Decision
  - The Principles of Decision Making
  - Timing and Decisions
  - Participative Decision Making
  - The History of Participative Decisions
  - Where Are You Now?
• Management Communication and Human Relations
  - Active Listening
  - Non-Verbal Communications

Week 7

• Managing Your Time Use
  - A Common Time Thief
  - Planning the Use of Your Time
  - Action Steps
  - Making the Most of Your Time
• Developing Subordinates Through Goal Setting
  - Attitudes
  - Principles of Attitude Change
  - Subordinate Development System
  

Week 8

• Dealing With Negative Behavior
  - Listening with the Third Ear
  - Dealing with Grievances
  - Creating a Problem-Solving Environment
• Managing Through Goal Setting
  - What Organizational Goals Are
  - Criteria for Setting Organizational Goals
  - Method for Setting Organizational Goals

Week 9

• Review goals and action plan I

Week 10

• Review goals and action plan II
• Post-Workshop Evaluation
• Program critique

2005 Chris Sopa, International & Resource Associates Corp.